Frequently Asked Questions
Everything you need to know about shopping at Centrum Leisure Singapore
What are your shipping options within Singapore?
We offer standard doorstep delivery across Singapore within 3-5 business days. Express shipping is also available for urgent orders, typically arriving within 24-48 hours.
Can I return or exchange an item if it doesn't fit?
Yes, we accept returns and exchanges within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a refund or store credit.
How do I determine my correct size?
Please refer to our detailed Size Guide available on each product page. Our apparel follows standard Asian sizing, but we provide specific measurements in centimeters to ensure a perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and local Singaporean payment options including PayNow and GrabPay.
How can I track the status of my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our courier's portal where you can monitor your delivery in real-time.
Are the colors shown on the website accurate?
We strive to display our products as accurately as possible. However, due to different monitor settings and lighting conditions during photography, slight color variations may occur.