Returns & Exchanges
Centrum Leisure Singapore is committed to your satisfaction, offering a 14-day return window for all fashion apparel in original, unworn condition with tags attached. We strive to ensure your shopping experience is seamless, even when a fit isn't perfect.
Initiate Request
Log in to your account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
Pack Items
Carefully place the items in their original packaging, ensuring all original tags, labels, and hygiene seals are intact and undamaged.
Ship Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier point across Singapore.
Quality Check & Refund
Once our warehouse team verifies the condition of the returned apparel, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing